Use of personal information

We receive certain details of you when using our web store. That can be personal data. We will only preserve and use the personal data that is directly provided by you, in the context of the service you have requested, or which is clear when specified that they are provided to us for processing.

We use the following information for the purposes mentioned in this privacy statement:

  • Name and address details
  • phone number
  • Billing address
  • E-mail address
  • Payment Details
  • Sex
  • Date of birth


You must first register for certain parts of our web store. After registration we store the personal data you provide via the user name you have chosen. We will keep this information so that you do not have to replenish them every time and so that we can contact you in the context of the implementation of the agreement. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you close with us or if this is legally required. In the event of a suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

Entrance portal

With our portal you get access to a management environment where you can set, specify and change business yourself.


When you place an order with us, we use your personal information to process it. If necessary for proper handling, we can also provide your personal information to third parties. You can read more about this further in this privacy statement.


In addition to the information on our website, we can also inform you about our new products and services:

  • by mail;
  • by email;
  • per social media;
  • by phone.

Contact form and newsletter

Through our web store we offer the possibility to ask questions through a contact form, where you will be asked to complete various data to deal with your question. You choose which data you provide. The data that you send us are saved as long as the nature of the form or content of your e-mail is needed for the full answering and handling thereof. We offer a newsletter with which we want to inform interests about our products and / or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address is automatically added to the list of subscribers.

Location data

If necessary for the service we can collect location data (GPS) from you. Your permission is currently being asked for this. This (location) data can also be stored and processed by the provider of, for example, the navigation / card software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

App Store

The app that delivers the service has been downloaded from an App Store from third parties. We have no influence on which personal data the provider processes and with what purpose. We recommend that you read the relevant privacy statements of the relevant provider.


We do not publish your customer data.


Our web store shows advertisements.

Determination to third parties

We can pass on your data to our partners. These partners tailor-made ads based on your personal data. These partners are involved in the implementation of the agreement. These partners can use your data for their own marketing purposes.


Cookies are used on our web store. Cookies are also placed through third parties engaged by us.

When you visit our web store for the first time, a notification is shown in which we explain why we use cookies. We consider your further use of our webshop as permission for this use of cookies.

You are free to disable cookies through your browser. Please note that it is possible that our website no longer works optimally.

With third parties that place cookies, we have made agreements about the use of cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read it. For more information about these applications and how they deal with cookies, see the privacy statements of these parties (note: these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. To make agreements about dealing with our data, we have concluded a processor agreement with Google. We also let Google use the analytics information obtained for other Google services and finally we anonymize the IP addresses.


We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password;
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data;
  • We keep logs of all requests for personal data.

Conservation conditions

The personal data described above are saved as long as necessary to process your orders, including warranty. Then we store data for a maximum of one year for the described statistical purposes. The data is then deleted, unless there is a legal obligation that preserves longer (such as the fiscal retention obligation of seven years for payment details).

Sites of third parties

This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties deal with your personal data in a reliable or safe way. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to regularly consult this privacy statement so that you are aware of these changes.

Access to and change your data

For questions about our privacy policy or questions about inspection and changes in (or disposal of) Your personal data can contact us at any time using the details below.

If you want to view the personal data that Mardin Luxury has recorded about you or if you want to change data because they are incorrect or incomplete, or if you want to delete or shield it, you can contact Mardin Luxury by e-mail. BV, via e-mail address. Mardin Luxury will inform you within four weeks of which personal data they use from you and whether they will or may comply with any request for disposal, blocking or improvement.

To prevent abuse, we can ask you to identify adequately. When it comes to inspection in personal data coupled to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request or have us delete the data.

Personal data authority

Of course we are happy to help you if you have complaints about the processing of your personal data. On the basis of privacy legislation, you also have the right to submit a complaint to the Authority of Personal Data against these Processing of Personal Data. You can contact the Authority of Personal Data for this.